Table of contents
Introduction
Pinco Casino reviews from players are mixed, with many users praising the game selection, loyalty features, payment options, and payouts that tend to work well in most cases. At the same time, some reviewers report serious problems with missing deposits, rejected withdrawals, confiscated winnings, and support responses that they felt didn’t explain enough.
Overall, player sentiment depends heavily on the individual experience. Some players describe Pinco Casino as safe and enjoyable, while others warn that payout and balance disputes can become difficult to resolve.
Overall Ratings
Player ratings for Pinco Casino vary across review platforms:
- Trustpilot: 3.7/5 based on 2 reviews
- AskGamblers: 9.8/10 based on 51 reviews
- Chipy: 3.7/5 based on 7 reviews
- Casino Guru: 6.0/10
These scores suggest that Pinco Casino has a generally positive reputation on some platforms, especially AskGamblers, but a more moderate or mixed reputation on others. The written reviews show the same pattern: plenty of positive feedback, but also some strong complaints from players who say they had trouble with deposits, verification, withdrawals, or balance removals.
What Players Are Saying
“the site is actually very cool and i love the loyalty shop features where you can trade points for bonuses. only 4 stars because it took like 2 days for my withdrawal to hit my bank account, which is okay but could be faster. anyway it’s a safe place to play in canada.”
— Arthur, Trustpilot (4/5)
“PINCO IS THE REAL DEAL! 🎰 Just won a massive x500 on Gates of Olympus. Payout was super smooth.”
— Döveç Agacdeniz, Trustpilot (5/5)
“Grate place, iots of deposit methods, really fast payouts and a huge selection of slots. Suppord is promt and helped with verification without any hassle.”
— Anonymous, Trustpilot (5/5)
“My negative experience is that this site ate my deposit of $105 and does not make me a payment to the e-mails, they do not answer, I do not advise anyone to play here, these are scammers id 91285798”
— nika nika, Trustpilot (1/5)
“On April 18, 2026, I deposited 10 AZN at Pinco Casino and gradually increased my balance to 23,700 AZN through normal gameplay. I requested a withdrawal of 1,500 AZN, which was first accepted and marked as pending. However, the next day my entire balance was removed and the withdrawal was rejected. The support team claimed this was due to an “Amatic provider error,” but no technical evidence was provided. I played step by step and my winnings were legitimate.”
— Yagub Orujov, Trustpilot (1/5)
“I deposited a total of 2,000,000 rubles. The game session lasted 5-6 hours, with some increases and losses. The withdrawals stopped after 6 hours, dropping to 8,966,000 rubles. I placed a withdrawal request in the morning, but the money hadn’t arrived.”
— VasaPetya, Casino Guru
“I am writing to formally complain about Pinco Casino regarding my account. I have legitimately won 1040 units through sports betting and slot games. However, the casino has confiscated my entire balance, citing a “technical error” without providing any proof or detailed explanation. I have full video recordings of my gameplay and the winning moments, which clearly show that there were no glitches or errors during the sessions. The support team refuses to cooperate and is illegally withholding my funds. This is a clear violation of fair gaming practices. I demand that my winnings be reinstated immediately.”
— Xayal, ComplaintsBoard
“Began really good! And ended up being a good one for me in the end. LONG READ This is my very first online casino I deposited into before, Like ever in my life. You can imagine the skepticism when I deposited using my own bank card, and that is a reasonable reason to worry as I did not know you were supposed to cover your card numbers so I had my card info LEAKED ! But duh cover up your numbers when you send in verification pictures!… LOL. Also had a bit of a problem trying to deposit using crypto one time and I was this close to not getting my money back! 😢 However after letting them know how disappointed I was and mentioning I would be telling everyone here on chipy about the experience I had, I think they must of got something done because well about half an hour later my usdc came back into my coinbase account so that was good. I took it as a loss by then and was upset I put my one $50CAD into their site just to be told I can’t get my money back and that I had to deposit using a different crypto method . But all was well in the end. I still am verified because before they were known as “Pinup World” however they changed the name to “Pinco” did not know verification changes over too because I was still able to withdrawal on a freebie the other day with no problems at all. And didn’t have to verify my crypto wallet except for the refund the one time. Other than that for now there are No extra hoops to jump through or anything.. (Yet) which leads me to my main concern. When I played the first time with an old flame of mine we ended up depositing $30 to get the match bonus. I had no idea I had to wager it ×50 but for some reason when we would pick a game it would win! So obviously we thought it was some kind of fake scam site at first because we were winning so much up and down up and down. Big wins left and right, however, after going up and down for some time maybe a couple hours we decided to look at what we needed to do to cash it out.”
— maxwellpayne, Chipy (5/5)
Pros
- Loyalty shop gets positive mentions: Some players like that Pinco Casino lets users trade loyalty points for bonuses, which can make repeat play feel more rewarding.
- Good slot variety: Reviewers mention a large selection of slots, and at least one player reported a major win on Gates of Olympus.
- Multiple deposit options: Positive reviews point to a wide choice of payment methods, including crypto in some cases.
- Withdrawals can work well: Several players describe payouts as smooth or fast, though others say withdrawals were delayed or disputed.
- Support can be helpful with verification: Some users say support helped them through verification without much trouble.
Cons
- Withdrawal complaints are a major concern: Several negative reviews involve delayed, rejected, or missing withdrawals after players won.
- Balance confiscation claims: Some players allege that winnings were removed because of a claimed “technical error” or provider issue, with reviewers saying they weren’t given enough proof.
- Deposit problems reported: At least one reviewer says a deposit wasn’t credited or returned properly, while another describes a crypto deposit issue that was eventually resolved.
- Support feedback is inconsistent: Some players call support prompt, but others say emails went unanswered or that support didn’t cooperate during disputes.
- Bonus wagering may surprise new players: One reviewer said they didn’t realize a match bonus had a ×50 wagering requirement, which is something Canadian players should check before accepting offers.
Summary
Pinco Casino reviews show a split picture. Many players generally like the casino’s games, payment options, loyalty features, and successful payouts, and some reviews are strongly positive.
However, the negative feedback is serious enough that players should be careful, especially with large balances, bonus terms, verification, and withdrawal requests. For Canadian players, the safest approach is to read the terms first, keep records of deposits and gameplay, and start with smaller transactions until they’re comfortable with how the site handles payments.